_How does Virtual Pics work?
_Ordering happens via emails, approximately like this:
1. You scan the pictures and send them to us on ([email protected])
2. We will email you the price quote
3. You say “OK” and one of our team starts the work
4. We email you a watermarked version of the completed work.
5. You accept our work and make the payment.
6. We send you the un-watermarked and full size version of the photos.
1. You scan the pictures and send them to us on ([email protected])
2. We will email you the price quote
3. You say “OK” and one of our team starts the work
4. We email you a watermarked version of the completed work.
5. You accept our work and make the payment.
6. We send you the un-watermarked and full size version of the photos.
How To Scan the Images ?
If your pictures are already in digital format on your computer, simply send them. Otherwise, scan your original photos with the resolution of at least 300dpi to 600 dpi JPEG or TIFF format with minimum compression.If you don’t have a scanner yourself then simply ask a friend or take it to any photo shop in town and ask for a scanned copy at 300 dpi (dots per inch). It’s cheaper, quicker and safer and you will always have a computerized copy that can’t be damaged . For best results, it is recommended to scan pictures on professional equipment, at any digital photo lab. After your image has a digital form e-mail it to us.
How To send Large Files via E-mail?
If you are interested in sending and receiving large quantity of large files, you can use a free, no registration file transfer service like Filetac.com which is a very good service that provides online free deliver file-tools. Thus you can send Large Files up to 2 GB.
SendSpace.com (1 photo at a time) or TransferBigFiles.com (up to 5 photos per batch)- are good services too. You do not need to give them your email address...these are free ad-supported services. Don't forget to send us the link where you upload your files.
After we recieve your photos we will then examine the photo and then categorize it under retouch up, manipulation or restoration services. After we examine the photograph, we will get back to you with our estimate. No payment in advance!
You review and accept the cost estimate. Only after you say the quote is "OK", our team starts the work. We will contact you in 1 to 3 business days or sooner, and send you a watermarked version of your digital image. You will be able to see and evaluate the changes yourself and approve the quality of our work. Most customers are fully satisfied with this first result. However, if you decide that your image needs further correction,or there are some changes that need to be worked upon or you choose to use additional services, tell us and we will send you another watermarked version. The correction you require are free. FREE! Untill this step, you don't have to pay anything! You pay us only if you are satysfied with results .
Once you approve the sample, and have done the payment via paypal or webmoney we will email the high resolution, fully restored photo(s) to you.
How long does it take to complete my order?
The answer to that really depends on the extent of the damage to your photographs Photos that have minimal damage to them, or that don’t require extensive restoration may be back to you within one day If the photo needs a lot of detailed repair, the procedure will take quite a bit longer.
It usually takes about 1-3 days, again, depending on the damage or the type of work done on it. Please send us an e-mail for an estimate.
What form of payment do you accept?For now we accept Online Payment like:
PayPal or webmoney .
Do you restore or modify a product or a commercial photo?Yes. We have expertise in commercial photo restoration and manipulation.
Can you restore photos with stains and molds?Yes. We restore stained and molded photos.
If I delete or lose my photo can you resend it?
All our photos are stored for a period of six months and we will resend free of charge up to that period.
Is your work guaranteed?
Yes as the sample we send prior to you paying is your guarantee. Once you have received your sample and decide to pay then there will be no refund, as the photo you will receive after payment will be exactly the same as your sample minus the watermark.
Can you enlarge photos?
Yes. But after enlarging we may have to carry out some editing and enhancement to avoid losing too much detail. Providing you scan your photos at a high resolution (300 dpi or more) then your photo should be okay. On very small photos we may recommend ghosting the image, therefore the detail is not that important but the overall effect can look quite natural.
Can you make photos smaller for email and webpages?
Yes. If the picture, when displayed, is too large to fit on the screen and you want to make a version of the picture that might fit in a smaller area on the screen then we can optimize your image for web.
How do we contact you regarding other queries?
Maybe it sound complicated, but everything normally flows smoothly and quickly. If you have other question, please email us at [email protected]
If your pictures are already in digital format on your computer, simply send them. Otherwise, scan your original photos with the resolution of at least 300dpi to 600 dpi JPEG or TIFF format with minimum compression.If you don’t have a scanner yourself then simply ask a friend or take it to any photo shop in town and ask for a scanned copy at 300 dpi (dots per inch). It’s cheaper, quicker and safer and you will always have a computerized copy that can’t be damaged . For best results, it is recommended to scan pictures on professional equipment, at any digital photo lab. After your image has a digital form e-mail it to us.
How To send Large Files via E-mail?
If you are interested in sending and receiving large quantity of large files, you can use a free, no registration file transfer service like Filetac.com which is a very good service that provides online free deliver file-tools. Thus you can send Large Files up to 2 GB.
SendSpace.com (1 photo at a time) or TransferBigFiles.com (up to 5 photos per batch)- are good services too. You do not need to give them your email address...these are free ad-supported services. Don't forget to send us the link where you upload your files.
After we recieve your photos we will then examine the photo and then categorize it under retouch up, manipulation or restoration services. After we examine the photograph, we will get back to you with our estimate. No payment in advance!
You review and accept the cost estimate. Only after you say the quote is "OK", our team starts the work. We will contact you in 1 to 3 business days or sooner, and send you a watermarked version of your digital image. You will be able to see and evaluate the changes yourself and approve the quality of our work. Most customers are fully satisfied with this first result. However, if you decide that your image needs further correction,or there are some changes that need to be worked upon or you choose to use additional services, tell us and we will send you another watermarked version. The correction you require are free. FREE! Untill this step, you don't have to pay anything! You pay us only if you are satysfied with results .
Once you approve the sample, and have done the payment via paypal or webmoney we will email the high resolution, fully restored photo(s) to you.
How long does it take to complete my order?
The answer to that really depends on the extent of the damage to your photographs Photos that have minimal damage to them, or that don’t require extensive restoration may be back to you within one day If the photo needs a lot of detailed repair, the procedure will take quite a bit longer.
It usually takes about 1-3 days, again, depending on the damage or the type of work done on it. Please send us an e-mail for an estimate.
What form of payment do you accept?For now we accept Online Payment like:
PayPal or webmoney .
Do you restore or modify a product or a commercial photo?Yes. We have expertise in commercial photo restoration and manipulation.
Can you restore photos with stains and molds?Yes. We restore stained and molded photos.
If I delete or lose my photo can you resend it?
All our photos are stored for a period of six months and we will resend free of charge up to that period.
Is your work guaranteed?
Yes as the sample we send prior to you paying is your guarantee. Once you have received your sample and decide to pay then there will be no refund, as the photo you will receive after payment will be exactly the same as your sample minus the watermark.
Can you enlarge photos?
Yes. But after enlarging we may have to carry out some editing and enhancement to avoid losing too much detail. Providing you scan your photos at a high resolution (300 dpi or more) then your photo should be okay. On very small photos we may recommend ghosting the image, therefore the detail is not that important but the overall effect can look quite natural.
Can you make photos smaller for email and webpages?
Yes. If the picture, when displayed, is too large to fit on the screen and you want to make a version of the picture that might fit in a smaller area on the screen then we can optimize your image for web.
How do we contact you regarding other queries?
Maybe it sound complicated, but everything normally flows smoothly and quickly. If you have other question, please email us at [email protected]